AstroPulse
AstroPulse

Terms of Service

Last updated: June 2, 2026

1. Acceptance of Terms

By accessing and using Astropulse's services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Description of Service

Astropulse provides the following services:

  • Nova AI (Cloud-Managed): AI-powered platform engineer for infrastructure management, accessible through our web interface, CLI, and Slack
  • Nova AI (Self-Managed): Docker-based deployment on your infrastructure with customer-controlled data handling based on your configured integrations and AI providers
  • Astro Platform: Enterprise Kubernetes deployment and management platform with GitOps integration and multi-cloud support (AWS, GCP, Azure)

We reserve the right to modify, suspend, or discontinue any part of the service. We will provide notice where required by applicable law or agreement.

3. Nova AI Service Terms

3.1 AI-Powered Features

Nova AI uses artificial intelligence and large language models to provide infrastructure recommendations, code generation, and automated operations. You acknowledge that:

  • AI-generated outputs may contain errors, inaccuracies, or incomplete information
  • You are responsible for reviewing and validating all AI recommendations before implementation
  • AI outputs do not constitute professional advice (legal, financial, security, or otherwise)
  • You maintain full responsibility for all actions taken based on AI recommendations

3.2 Third-Party AI Providers

Hosted Nova AI may use configured third-party AI providers. When Nova is configured to use an external provider:

  • The prompts and conversations sent to those providers are transmitted for processing
  • These providers operate under their own terms and privacy policies
  • For AstroPulse-managed provider access, we select commercial API terms and defaults that do not use API data for model training by default
  • Customer-provided credentials and enabled external providers are governed by the applicable provider settings and terms
  • See our Privacy Policy for detailed data handling practices

3.3 Acceptable Use of AI Features

You agree NOT to use Nova AI to:

  • Generate malicious code, malware, or exploits
  • Attempt to extract training data or model weights
  • Circumvent safety measures or content policies
  • Process data in violation of applicable laws or regulations
  • Impersonate individuals or organizations
  • Generate content that infringes intellectual property rights

3.4 AI Output Ownership

Subject to these Terms and applicable law:

  • You own the outputs generated by Nova AI in response to your inputs
  • You grant Astropulse a license to use de-identified or aggregated usage data to improve the service
  • AI outputs may be similar to outputs generated for other users given similar inputs

3.5 Human Oversight Requirement

Sensitive write workflows initiated through Nova AI support approval gates for explicit user confirmation before execution. Nova AI provides recommendations; you make the final decisions.

3.6 Cloud Credentials & Infrastructure Access

When you connect your cloud accounts (AWS, GCP, Azure) to Nova AI:

  • Stored integration credentials are encrypted at rest using AES-256-GCM and encrypted in transit
  • We use OAuth where available
  • You can revoke access at any time through your cloud provider's console
  • You are responsible for selecting and reviewing appropriate IAM permissions

3.7 Usage and Rate Limiting

To ensure fair use and service stability:

  • API requests are subject to rate limits
  • Nova AI conversations have token limits per message and per session
  • Abuse of the service may result in temporary or permanent suspension

3.8 Third-Party Integrations

When you connect third-party services (GitHub, Slack, Datadog, etc.):

  • You authorize us to access data within the OAuth scopes you approve
  • Third-party services are governed by their own terms and privacy policies
  • You can disconnect integrations at any time
  • We are not responsible for third-party service availability or data handling

4. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities that occur under your account
  • Notifying us of any unauthorized use

5. User Conduct

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or content
  • Interfere with the service's operation

6. Commercial Terms

The Developer tier is provided free of charge. Enterprise access is provided under a separately executed Order Form or Enterprise Agreement, which governs pricing, invoicing, scope, and any service-level commitments. In the event of a conflict between these Terms and a signed Enterprise Agreement, the Enterprise Agreement controls.

7. Intellectual Property

All content, features, and functionality are owned by Astropulse and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY

8.1 Types of Damages Excluded

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASTROPULSE SHALL NOT BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Service interruptions or delays
  • Unauthorized access to or alteration of your data
  • Third-party content, actions, or omissions
  • Errors, mistakes, or inaccuracies in the service

8.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASTROPULSE'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • The total amount you paid to Astropulse in the 12 months immediately preceding the event giving rise to the claim, OR
  • $500 USD

8.3 Acknowledgment

You acknowledge that the fees charged by Astropulse reflect this allocation of risk and limitation of liability. Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

9. Data Ownership and Processing

9.1 Your Data

You retain all ownership rights to any data, content, or information you submit to the service ("Customer Data"). You grant Astropulse a limited license to use, store, and process Customer Data solely to provide the service to you.

9.2 Data Processing

Astropulse will process Customer Data in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate technical and organizational measures to protect your data.

9.3 Data Portability

Available export tools and retention periods vary by service and plan. You may contact us to request access to or deletion of Customer Data, subject to applicable law and any signed Enterprise Agreement.

10. Indemnification

You agree to indemnify, defend, and hold harmless Astropulse, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Your Customer Data or any content you submit
  • Your violation of any applicable laws or regulations

11. Force Majeure

Astropulse shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, network infrastructure failures, or shortages of energy, labor, or materials.

12. Changes to Terms

We reserve the right to modify these Terms from time to time. We will provide notice of material changes as required by applicable law or agreement. Your continued use of the service after the effective date constitutes acceptance of the modified Terms.

13. Contact Information

Astropulse, Inc.

A Delaware Corporation

Headquarters: California, United States

Email: contact@astropulse.io

Legal: legal@astropulse.io

14. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights.

14.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@astropulse.io to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.

14.2 Binding Arbitration

If we cannot resolve the dispute informally, any dispute arising from these Terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in California or Delaware, or another mutually agreed location.

14.3 Class Action Waiver

You agree to bring claims against Astropulse only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

14.4 Small Claims Court

Notwithstanding the above, you may bring an individual action in small claims court in your county of residence or in California.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. For any disputes not subject to arbitration, the exclusive venue shall be the state or federal courts located in Delaware.

16. California Residents — Complaint Assistance

Under California Civil Code §1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:

  • In writing: 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
  • By phone: (800) 952-5210 or (916) 445-1254

17. Account Termination

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Use the service in a manner that harms Astropulse or other users

We will provide reasonable notice before termination unless immediate action is required for legal or security reasons.

18. Warranties and Disclaimers

IMPORTANT WARRANTY DISCLAIMER

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ASTROPULSE DOES NOT WARRANT THAT:

  • The service will be uninterrupted, timely, secure, or error-free
  • The results obtained from the service will be accurate or reliable
  • Any errors in the service will be corrected
  • The service will meet your requirements

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

19. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. Astropulse may assign these Terms without restriction.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any signed Enterprise Agreement, constitute the entire agreement between you and Astropulse regarding the use of our services and supersede all prior agreements, proposals, or representations concerning the subject matter hereof.

22. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTOOD THEM, AND AGREE TO BE BOUND BY THEM.